1. Introduction
Welcome to MeowRex Ltd. ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our corporate website (meowrex.com) and the products and services we operate, including MeowGTP and Nivrin (collectively, "Services").
We are headquartered in Sofia, Bulgaria, and comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws worldwide.
2. Information We Collect
2.1 Information You Provide to Us
- Identity and Contact Data (e.g., name, email address, phone number, address)
- Order Data (e.g., billing information, purchase history, communication records)
- User Content (e.g., uploaded images, prompts, customization inputs in MeowGTP and Nivrin)
- Marketing Preferences
2.2 Automatically Collected Data
- Technical Data (IP address, device information, browser type, OS)
- Usage Data (pages visited, actions taken, access times)
- Cookies and similar technologies (see our Cookie Policy)
3. How We Use Your Information
- To operate and improve our website and Services
- To process orders, payments, and deliver purchased products or services
- To personalize your experience
- To communicate with you, including sending receipts, updates, and marketing (where permitted)
- To maintain security and prevent fraud
- To comply with legal obligations
4. Legal Bases for Processing
- Consent (e.g., marketing communications, non-essential cookies)
- Performance of a contract (e.g., fulfilling orders)
- Compliance with legal obligations
- Legitimate interests (e.g., maintaining and securing our Services)
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information with trusted third parties necessary to operate our Services:
- Hosting Providers (e.g., Vercel, Railway, Supabase)
- Payment Processors (e.g., Stripe)
- Analytics and Marketing Providers (e.g., Google Analytics, Microsoft Clarity, Meta Pixel)
- Email Delivery Services (e.g., Supabase SMTP or other providers)
- Legal authorities if required by law
Where data is transferred outside the European Economic Area (EEA), we implement appropriate safeguards such as Standard Contractual Clauses.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
7. Your Data Protection Rights
- Access your data
- Correct or update your data
- Request deletion of your data
- Withdraw consent where processing is based on consent
- Object to processing based on legitimate interests
- Data portability (receive your data in a usable format)
- Complain to a data protection authority
To exercise these rights, please contact us at team@meowrex.com.
8. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Brands Operated by MeowRex Ltd.
MeowRex Ltd. operates multiple brands, including:
- MeowGTP – AI-powered cat assistant and creative services
- Nivrin – Poster generation and creative asset services
Each brand may maintain its own specific policies and practices where appropriate. Please refer to the applicable product policies when using MeowGTP or Nivrin.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted here with the effective date. Your continued use of the Services after changes constitutes your acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: team@meowrex.com
Address: MeowRex Ltd., 32 Osogovo str., Sofia, 1303, Bulgaria
